CSL Medical Alert

CSL Medical Alert (Protection CSL) is a Canadian-based provider of medical emergency alert solutions dedicated to enhancing safety, independence, and peace of mind for seniors and their caregivers. With more than a decade of experience, CSL specializes in reliable, easy-to-use personal emergency response systems designed to support older adults both at home and within retirement community environments. CSL’s solutions are built around simplicity, dignity, and rapid human response. Our medical alert buttons and wearable devices are designed to be discreet, stigma-free, and intuitive, allowing seniors to confidently request help at the press of a button. Optional fall detection technology further enhances protection by automatically triggering an alert when a fall is suspected. All alerts are handled by trained professionals at our 24/7 bilingual (English/French) response centre, ensuring immediate human interaction—never automated call handling. Our team coordinates directly with on-site staff, family members, or emergency services based on established response protocols, providing fast and appropriate assistance when it matters most. CSL Medical Alert works closely with retirement communities to offer flexible deployment models that integrate seamlessly with existing operations. Whether supporting individual residents or implementing community-wide programs, CSL adapts its services to meet the unique needs, policies, and workflows of each residence. Our solutions require no complex installation and are suitable for a wide range of living arrangements. As a Canadian organization, CSL is committed to compliance, data privacy, and service reliability. We prioritize long-term partnerships, transparent pricing, and responsive support—helping retirement communities enhance resident safety while supporting staff efficiency and caregiver reassurance. Through collaboration with organizations such as Ontario Retirement Communities Association, CSL Medical Alert aims to contribute to safer, more connected, and more resilient retirement living environments across Ontario—empowering seniors to live independently, securely, and with dignity.